Wye Management: Testimonials & Success Stories

"I just wanted to thank you for all the advice that you gave in your course. I can definitely say that what you have in your manual has helped me along with a few of my tougher customers. I find myself re-reading some of the manual after dealing with a customer where I got stuck with a question or didn’t know how to handle the situation. The owner Don and my Sales Manager David have been fairly impressed at my first couple of months here and I just wanted to say thank you again."
Evan Caverly
Sales Consultant
Clarington Toyota

"Hi Hector,
Hope you're doing well!
I just wanted to let you know that I was the top F&I performer for all of the GTA for 2012 and was presented with an award on Thursday night! Sincere Thanks."
Irene Cheung-Ibarra
Financial Services Manager
Mercedes-Benz of Thornhill

"I'm getting better all the time. Last month was my best month yet with 17 deals that went through. There were a few that didn't get financed however, that's not my fault. Thanks again for your training - it's served me well and I am continuing to build on it."
Lawrence Shuffler
Denham Ford Sales
Wetaskiwin, AB

"Just wanted to give you a quick update and say thank you for helping me out at the course.
I went from selling 5-8/month before your course and in the last 2 months I’ve delivered 12 units respectively and delivered 14 units this month. You’ve really helped me out tremendously!!!"
AJ Langendoen
Sales Consultant
Ed Learn Ford

“This is the 2nd course that I've been on with Wye Management and each one has been excellent. Wye Management has provided me with excellent service tailored to my needs as a credit manager here at Wright Auto Sales. Their ‘one-on-one’ training with Hector Bosotti has allowed me to increase my average gross profit per unit from $1,200 to almost $2,000 and my warranty penetration has soared from 38% to over 75% in just 3 weeks! I would definitely recommend investing in their services.”
Craig Lock
Credit Manager
Wright Auto Sales

"I learned more in three days with Hector Bosotti than I did in 6 weeks of Joe Verdi training - Hector smoked him. This session was very well done and would like to thank you for all of the tips and strategies you coached us on. Best regards."
Peter Gray
Sales Consultant
Acadia Toyota

In the past, I have had training with ABP and with Duane Marino and this 3 day course with Hector Bosotti taught me so much more. I found him knowledgeable and entertaining. I can't wait to start implementing the techniques and strategies that I learned. Thank you for all the help.
Michael Trites
Sales Consultant
Acadia Toyota

“With the dramatic increase in the number of people using the internet for shopping around, I needed to be able to adapt my methods to properly respond to these kinds of customers. Thanks to Hector’s e-lead strategies, I am able to do at least an extra 5 deals per month from internet leads and haven't had to give up all my gross in the process.”
Peter Dudgeon
Internet Sales
Woodchester Nissan

"I am writing this letter to thank Hector Bosotti for the training course. Having been in the business for 2 years and sitting in on numerous training courses, I found this 1 day workshop far more superior than the rest. It gave me insights for on how to deal with everyday battles and how to handle objections. I highly recommend this training program for anyone even if you’ve been in the business for years."
Daniel Reame
New Roads Subaru

"I wanted to thank you for the training seminars held with our sales managers back in November; they were very focused. The material was relevant to the day to day activities of both our sales people and management. The seminar was well received by the attendees. You will be please to know a number of them have implemented a number of exercises from your manual. Thanks again and Happy Holidays! Rob"
Rob Vincent
Area Sales Manager
Toyota Canada Inc.

"I just wanted to send a quick hello, and thanks for the good feedback to Marc, my manager. I am putting my training to good use and have sold 4 cars to date and building confidence each time. I know that without your help at the training, I would have let 2 of those sales walk out the door. There is still a lot to learn but I'm hoping to sharpen my skills and think I'll enjoy this for a long time.
Thanks again for your time with us and making it a very enjoyable week, and providing excellent advise to help us succeed."
Dan Brunette
Sales Consultant, Seaway Hyundai

"Hector, Kyle has done very very well since back from your course and sold 5 cars in his last 6 ups. He is confident and closing. Thanks."
Jon de Mora

General Sales Manager

Car One, Kingston, Ontario

“I want to thank you very much for your input and time last week at the Used Car Managers Training Program. I was very thoroughly impressed with the information and presentation.”
Robert V. Parkins, National Manager, GM Certified Used Vehicles, U.S.
General Motors, U.S.A.
Detroit, Michigan

“MDA Services Ltd. has endorsed and recommended wyemanagement for the past several years. Our major focus has been the training of business managers and increasing profitability in the finance office.
We believe that the training provided by Wye is the very best available, as evidenced by results that our dealerships have achieved. We had instances of dealerships more than doubling credit insurance sales but in all cases the business office profitability and CSI have improved.

MDA Services Ltd. highly recommends wyemanagement’s Business Office and related training programs.”
R.W. Stephanson, President
MDA Services Ltd.

“Best training seminar I have attended in the 15 years I have been in the auto business. Thanks!!!”
Bob Ramsay, Sales Manager
Regina Motor Products

“Remember in your seminar you said about giving this job at least six months, well what a difference sticking it out does. March and April were a couple of my biggest months, 14 cars one month and 13 cars last month and I already have 5 cars this month!”
Michelle Hutchinson, Sales / Leasing Consultant
KIA of Owen Sound, Ontario

“FIRST CLASS” Excellent presentations - excellent 2 days. I am leaving with much higher expectations of myself!”
Gerry Tewnion, General Sales Manager
Saturn of Kamloops

“We had a contest from Central Region" last month and just to make you proud I became #1 salesperson. I couldn't do this without Wye Management and a great trainer. Just wanted to say THANKS.”
Jason Byun, Sales / Leasing Consultant
Mercedes-Benz Canada Inc
Retail Division, Thornhill

“Very informative, funny and refreshing. I did not have to struggle with staying focused on class. I have learned many new strategies which will be easily implemented”
Michael Park, Financial Services Manager
Capital Pontiac Buick Cadillac - Regina, Saskatchewan

“Hey Guys. Well, I did it. I am July Salesperson of the month. 16 cars (4 preowned) and 11 warranties. The warranties gave me 100 dollars a piece extra in my pocket. I also broke the record for warranties. It stood at 10, until now. I just wanted to share this with you, as your course helped me greatly. Thanks for all the tips.”
Judy Raine, Sales and Leasing Consultant
Johnston Chrysler - Hamilton, Ontario

”I thoroughly enjoyed the 2 days. I have talked about your sessions across the country and have heard only positive things about the training.”
Garry Alexander, National Sales Trainer
BMW Group University

“Excellent Program. Dynamic trainer — a must attend for any manager!”
Jason Reid, Dealer Principal
Lonestar Harley Davidson - Winnipeg, Manitoba

“I just wanted to say thanks again for all of the training you provided us with. Ever since I got back to Mazda I have been selling lots of cars, in fact the first two ups I took, I was able to close them both for list. I hope all is well for you and your business is going well. I will keep in touch with you this year and let you know about my progress. Thanks guys, you have made a huge difference in my selling and my confidence.”
Grant Mushlian, Sales and Leasing Consultant
Burlington Mazda

“I’ve learned exactly what I was after and hope in future that I will be attending other courses from your company!”
Edward Masich, Sales Manager
Toronto Dodge

“Great article Chris in Canadian Auto news! I have been using the menu since you presented it to me in and I love it. Like you say it makes you present every product every time, customers are apt to choose at least one or two items and it helps speed up the process which is great when you are busy. It has definitely bumped my average by $400+. I can't imagine not using the menu now it makes my job so easy.”
Shannon Cavazzi, Business Manager
Summit Hyundai - New Minas, Nova Scotia

Your ideas on new approaches to sales were insightful and a great help on my new career path.
I very much appreciated your time as you did to guide me is even more welcome.
Nikki Konopinski

IBM Canada Inc.

“This is the second time in 2 years that I attended this course. Best information and thought starters I have ever had in a long time. I will continue to use Wye Management and participate in training.”
Hans Maurer, Used Car Manager
Wood Wheaton Chevrolet Cadillac - Prince George, B.C.

“I must say that wyemanagement was the single best sales course I have ever taken. I thought the information was very practical and helpful. I would recommend this course to everyone (except the competition). I thought you did an excellent job in making thinks simple to learn and still keep it exciting. I would love to know what other courses you offer. I am happy to say that in March I set our dealerships single month record in selling 25 cars. I wouldn't have been able to do this without the info I got at Wye.”
Ryan Bender, Sales / Leasing Consultant
Kia Of Newmarket

"Great Job at our National Conference - especially the internet presentation!"

Bruce Caton, National Manager - Pre-Owned

BMW Canada

“An excellent seminar - great ideas shared by instructor and participants. I would definitely attend again!”
Steve Kruceckl, Business Manager
Meidl Honda - Saskatoon, Saskatchewan

“Informative and entertaining — the introduction to MENU SELLING was well presented and concise. I look forward to implementing numerous ideas back at the dealership.”
Del Lekopoy, Business Manager
Orion Chevrolet - Winnipeg, Manitoba

“The most entertaining and informative seminar I have ever been attended. Our instructor was excellent and made it interesting,… never a dull moment!”
Matt Stuart
Virden Recreation & Watersports - Virden, Manitoba

“Great pace, humour and ideas. Very clear / concise explanation of all topics. I would highly recommend this class to others with a high degree of confidence. Thanks for all the assistance and laughs - Will attend others.”
Paul Whintors, Used Vehicle Manager
Preston Chevrolet Cadillac - Langley, B.C.

“I believe that I can speak for us all at MDA Services when I say that is always a pleasure to attend your workshops and work with you in bringing the best training available to our dealer partners and business managers... Your obvious passion for training so, comes across in those meetings/workshops
and the humor is so appreciated by all those in attendance! Thanks again for your help and expertise!”
Jacob Boschee, Manager, Northern Alberta
MDA Services

You might not remember me but I attended one of your managment courses in Edmonton about 4 years back. Since then we have gone on to being the number 1 Ford dealer in central Alberta! I thought your course was great and your new article was very insightfull.

Lyndon Taylor, General Sales Manager Lacombe Ford Sales Ltd. - Lacombe, Alberta

“I found out instructor to be informative and entertaining. He held my interest throughout the entire two days. I came away with a number of great ideas to improve profits in our dealership.”
Cherry Carter Thoms
Can Am RV - Winnipeg, Manitoba

“A great course, good interaction with dealers with solid ‘real world’ ideas in improving Used Car Department profitability. An awesome instructor!”
Dave Fulton, Optimum Zone Manager
Western Zone - General Motors

“Great content, great pace and always a pleasure and experience to attend!”
Roger Howell, Business Manager
Hickman Saturn Saab - St. John’s, Newfoundland

“This is the third course I’ve taken from wyemanagement and as always it was absolutely fabulous — tons of great ideas and statistics to refresh the process. It was evident that you put a lot of time and effort in ensuring that you brought us the best possible ideas out there!”
Jeannie Mongrain, Business Manager
Donnelly Pontiac Buick GMC - Ottawa, Ontario

“We appreciated your seminar. The Sales Manager Workbooks have been sent out to our dealerships. Feedback has been positive and we look forward to future seminars.”
Rob Vincent, Area Sales Manager
Toyota Canada Inc. - Atlantic Zone Office

“I attended with trepidation. The information was not only confidence building and inspirational but extremely relevant in today’s market. Our facilitator was a wonderful instructor who delivered and enormous amount of helpful information in an interesting and entertaining manner. I am so grateful for this seminar.”
Jacqueline Bickel, Financial Services Manager
Hilltop Subaru / Hyundai - Veron, B.C.

“Great program. As a relatively new manager my thought process has been expanded. The trainer was articulate and knowledgeable.”
Lon Teasdale, Sales Manager
Edmonton Motors

“You did a great job guys! Content… RIGHT ON! Presentation… OUTSTANDING!!”
Ron Vande Beek, Dealer Principal
Highland Chevrolet Cadillac - Aurora, Ontario

”Just thought I would let you know that, in returning from your training session and applying the most important things I learned regarding when to do the appraisal and how to ask the proper questions I have sold and delivered 7 vehicles. Once again thank you for all you help.”
Adrien Laperle, Sales and Leasing Consultant
True North Chevrolet Cadillac - North Bay, Ontario

“I just wanted to take a moment to thank you for the great training you did in Calgary. I have applied your principles and now find it extremely enjoyable and rewarding to sell life and disability contracts. I used to sell maybe 3 or 4 contracts a month and after applying your techniques and principles, sold 14 contracts in June or 75% of the sales at the dealership resulting in MDA's #1 spot in the region. To date in July I have sold 19 contracts or 60% of the dealership sales and anticipate another #1 spot for the region.

Thank you very much for a great and enjoyable seminar. The other business managers here look forward to your next training session to help better their success.”
Allan Wong, Business Manager
Eastside Dodge Jeep Chrysler - Calgary, Alberta

“I have to thank you, I took your sales course in late April of 2008 in Edmonton and since then have seen a huge upswing in my sales and my productivity. I attribute a lot of this to your course. I have since been able to consistently contribute over 20K gross to the dealership and quite often crack the 5K a month mark in terms of personal earnings. I was fortunate enough to win a national competition for product knowledge and presentation of our newest product the Saturn Astra. I just wanted to thank you again for the tools that you gave me to start a long and successful career in auto sales. I am lucky enough to be taking my first 2 week vacation to Cuba in January. I have found my strongest talent in the process has turned out to be closing i have between a 75 and 100 percent closing ration when going to paper. Again thank you so much for all your help.”
Christian Neudecker, Sales Consultant
Saturn of Edmonton South

“Just wanted to drop you a note and thank you once again for the information in our sessions. I have been using the charts for the social profiling like a religion since the seminar. I wanted to share some of my success. Having the charts in front of me allowed me to create a deal yesterday that included a $6,700 extended warranty program, a financing on an $110,000.00 plus vehicle as well as a full protection and chemical package. The whole sale was done with a two-minute turnover on the phone and I had never met the client before.”
William Hildreth, Financial Services Manager
O’Regan’s Mercedes-Benz - Halifax, Nova Scotia

”After spending much time with Chris over the past 3 days and watching him , I saw such a passion he has for training people, it not so much his knowledge (he has so much of that I know) but it is more his passion. Passion is one of the big keys to be successfully in my view. I know you have all grown plus got some great ideas from Chris that you can use to be more successful. He has given us so much to think about and practically ideas we can start using today, but remember to do it with passion.”
Bruce Kirkland, General Manager
Lexus of Edmonton

“We enjoyed the broad experience of business, team building, socializing and fun. I found your training session both informative and entertaining. I always learn best when I'm enjoying myself.”
David Wells, President
GMAC

“I'm nearing another month-end and I wanted to drop a note of thanks to you. I've been converting some line of credit customers, using some components of your slide show to sell warranty, I've designed my own menu, and I'm thrilled to report that I've had the best July EVER. I'm sure it's a Brock Ford record too! I've earned over $8,000 this month and I won the national ESP contest to boot. I'm selling with a much better attitude too. I'm on cloud nine! I more-than-paid the dealership back for the course registration fee the very next day back at work.”
Jeanette Aiello, Financial Services Manager
Brock Ford - Niagara Falls

”Thanks again for the great course we did, I spoke to a few of the other guys who attended and they were all amazed at the results. Most of us expected the same ol, same ol of a boring course with an instructor who tried to be funny but just came off cheesy and dry. You actually are funny and kept us all interested in the material we covered so thank you again.”
Matt Campbell, Financial Service Manager
Saturn Saab of Calgary N.E.

“Thanks again for putting on another great seminar for us. I know it definitely helped me out, and I have sold 5 cars since last Friday!”
Paul Taravati, BMW Canada Pre-Owned Sales Master
BMW Toronto

I really want to thank you for such a great presentation in our course! Very informative and Very Very Entertaining!!! It is so nice to spend a day with fellow colleagues and not feel like your going to fall asleep. I cannot wait until your next seminar here in the north of beautiful British Columbia. Thanks Again :)

Cathy Frenette, Financial Services Manager

Hoskins Ford Sales Ltd. - Smithers, B.C.

“It is nothing short of a miracle…well it was nothing short of a lot of help from individuals like yourself, but the month in USED is going to be awesome. What I mean by that is it is going to make money this month. First time this year - and good money by the looks of it. We are averaging $5,000.00 a deal front and back. It is truly shocking. I was so used to low # and losing in there I would never have expected such a huge turn around. We have implemented so many of your great ideas but have a long way to go.
Adeen, Sales Manager
Northstar Ford - Fort MacMurray, Alberta

“I really enjoyed the MENU training yesterday. AND it has already worked... sold a joint life on a used this morning and ECP contract and rust on a new unit. Your presentation and in my opinion your delivery of the information was outstanding.”
Philip G. Eastwood, Financial Services Manager
Baywest Toyota

"Yesterday was both a very enlightening day for me but also extremely entertaining. Chris you are a terrific trainer both in the content you deliver but also your imaginative, energetic style!!! It is no wonder so many people enjoy your sessions!
Kerry E. Mueller, President

ONE-EIGHTY CORP.

“I just wanted to thank-you for your time on Monday. As a Sales staff we have endured countless training and motivational speakers but never before have I experienced anything as uniquely energetic, effective and positive than what you offered us on Monday. Never before have I seen our sales staff engaged in unison by any one speaker. This is a testament to your unrivaled natural sense of humour as well as an innate ability to command a room.

Earlier today we were recollecting Mondays session amongst ourselves and in particular, the Growth Cycle. Let me tell you, it is as memorable now as it was Monday. Traditionally we have a hard enough time remembering if we kissed our wives or said good bye to our children as we rush off to work. Thankfully, I still see the positive affects of Mondays session on the showroom floor.

Thank-you again on behalf of all of us at Raceway Chrysler.”
Ryan Southam, Sales Professional
Raceway Chrysler - Toronto

“I was at your training in Red Deer a couple of weeks ago that was put on with MDA. I just wanted to say thanks for some great ideas which we have now implemented at St. Albert Dodge. One of the ideas which I just got to try out was the double printing of contracts - one with insurances and one without - it worked great and I couldn't be happier! Previous courses from WYE with menu selling has meant a tripling in F&I gross in just a few months.”
Shaun Kos, B.Comm., MBA, Finance Manager
St. Albert Dodge - Red Deer, Alberta

"I wanted to let you know how informative I found your F&I skills workshop earlier this month. I’ve been to several workshops in my career and I found this one to be the most beneficial for me personally. I had no idea the content of the workshop was going to be as relevant and innovative as it was. I left at the end with a real sense of what I needed to do to get me to the next level in my game.
I would recommend the courses to any F&I manager who is looking to “tune-up” their processes and make more income in the next year."
Thanks,
Rashid Islam, Finance Manager