Who Should Attend
Experienced Financial Services Managers,
General Sales Managers
Program Outline
Duration: 2 Days
Program Fee: $1,185 + HST
For More Information:
1.888.993.6468 or
info@wyemanagement.com
Click here to download PDF
Registration:
Click here to register
NO EMBARRASING ROLE PLAYING and NO PREACHING AS TO THE RIGHT PROCESS;
Step Selling, Menu Selling, Sandwich Selling, Staggered Selling – you choose the process that best suits your personality and your dealership’s customers.
The ADVANCED Financial Services Workshop is an invigorating two days that focuses on strategies, concepts, presentation ideas, objection-handling, visual tools and technology that assists motivated Financial Services to rise to the next level of success in their professional careers.
What makes this workshop different from others?
The ADVANCED Financial Services Workshop is facilitated by Master Trainers that have facilitated sales, financial services and sales management training for dealerships and OEM’s coast to coast in Canada, the U.S. and Germany. They have developed and facilitated national training programs on behalf of General Motors of Canada, GMAC U.S., Ford of Canada, Toyota/Lexus Canada, Lexus Russia, Honda Finance, Nissan Canada, Subaru Canada, Mazda Canada, Volkswagen Canada, BMW Group Canada, Mercedes-Benz Canada, Hyundai Auto Canada, Kia Canada, Scotia Dealer Finance, TD Auto Finance, Dealertrack and many more.
Workshop Content:
- Motivating the sales team to support the turnover process and goals of the Financial Service Office
- Motivating the sales management team to support the goals of the Financial Services Office with DESKING strategies that benefit both departments
- Addressing “no T.O’s”
- Setting up a customer for a turnover and turnover options
- How to prepare for a turnover and the Sales Consultant;s role in transitioning the customer
- Repositioning yourself as a facilitator of information
- New and highly effective strategies to introduce Financial Services to a customer
- PROTiPS for taking a credit application
- The benefits of pulling credit reports
- New thinking and concepts to convert cash customers to Dealer Plan financing
- New thinking and concepts to convert line of credit customers to Dealer Plan financing
- How to develop concise and effective product presentations
- New tools and visual materials to improve presentations
- How to overcome common objections BEFORE THEY COME UP!
- 118 Closes
- A comprehensive understanding, examination (and rating) of the various Financial Services sales processes practised across North America:
- Step Selling
- Menu Selling
- Sandwich Selling
- Credit Report Sales Process
- Staggered Selling
- Leveraging new tools and technologies (PowerPoint™ slide shows, audio slide shows, animated videos – ALL PROVIDED at NO CHARGE)
- PROTiPS and strategies to improve overall performance
- Developing a Financial Services Office Action Plan to return to the dealership
