Sales Consultants of yesteryear could thrive by serving customers that walked into dealership showrooms. Today, fewer customers visit dealerships, instead choosing to “point & click” from the convenience of their home of workplace. Hence, in order for today’s Sales Consultants (and dealerships) to be successful, they must proactively farm their customer base.

This seminar is a complete “HOW TO” to making outbound phone calls (and texts) to the dealership’s existing customer base in order to sell more cars. The seminar provides a numerous Success Tips with respect to:

• ATTITUDE
• APPROACH
• ACTION

• 16 Reasons Why a Customer Would Consider Buying a New Vehicle Now
• Establishing the Right Attitude and Expectations When Making Outbound Phone Calls
• Establishing a Plan and Frequency for Making Outbound Phone Calls
• Guidelines for Success: How Many Calls, How Many Voice-to-Voice Contacts, How Many Appointments, How Many Sales
• A Complete Set of DO’s and DON’Ts When Making Outbound Phone Calls
• Planning Phone Calls: The Use of Phone Scripts or Bullet Points
• Overcoming Challenging Situations: Higher Vehicles Prices, Higher Interest Rates, Higher Monthly Payments, Less Inventory
• 12 Effective Outbound Phone Campaigns

Participants will leave this seminar/workshop confident and eager to phone current dealership customers with messaging that gets sales results. Sales Managers and General Managers will feel a sense of relief that current customers are being contacted and solicited in a professional, nonaggressive and effective manner.