Wye Management offers bilingual training in all aspects of the retail dealership variable operation. From initial project planning and research, to program development and facilitation, to venue booking and participant confirmations, Wye Management offers a seamless turnkey solution. Our extensive menu of training programs and workshops can be customized and facilitated nation-wide by our team of experienced trainers. Program offerings include:
- Sales Skills Training
- Sales Process Training
- Social Media, E-mail and Telephone Training
- F&I Training
- Non-Prime (Special Finance) Training
- Used Vehicle Management Training
- Manufacturer Certified Pre-Owned Training
- Sales Management Training
- Leadership Training
- Renewal/Portfolio Management Training
See Programs and Workshops tab for program offerings and outlines.
Best Business Practices
Let our experienced team travel, research, document and photograph the “Best Business Practices”, marketing ideas and customer satisfaction ideas of your dealer network from coast to coast. The collection of “Best Business Practices” and success stories are compiled into booklets (complete with photos, video and dealer contact information) and launched via enthusiastic keynote presentations at your national or regional dealer meetings.
RIDE and DRIVE Events
Our team of dynamic, energetic trainers add excitement and credibility to the delivery of sales training components or motivational speaking at your “Ride and Drive” events.
Mystery Shop Programs
Wye Management provides thorough and unbiased results with professionally administered dealership “Mystery Shop” programs. OEM’s are provided with detailed reports and measurable data pertaining to the performance of their dealer network.
Wye Management provides Keynote Speakers for national and regional dealer conventions and meetings that will leave your dealer audience informed, highly motivated and energized. From our extensive travels and experience, our speakers offer industry insights, best business practices of successful dealerships, management processes, technology and modern sales strategies that inspire action, implementation and results.
See Keynote Speaking tab for a sampling of speech topics.
AutoShow Salesperson Preparation Rallies
AutoShow Salesperson Preparation Rallies ensure successful events by training salespeople how to effectively and enthusiastically work at an AutoShow and professionally represent the manufacturer.